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New Patients

New Patients

Life is so busy sometimes it’s easier to fill out forms at home at your leisure.

We make it simple and easy for you. You can download the New Patient Form here, or we can mail them to you in the post. Either way, all you need to do is fill out the forms and return them via email or by mail (we’ll even give you a stamped self-addressed envelope to make it even easier and hassle-free).

We’ll send you an SMS 2 weeks before your appointment to remind you what day and time your upcoming appointment is. We’ll send you another SMS 2 days before your appointment for you to confirm your appointment. Easy!

At any time, if you have any questions, please don’t hesitate to call us on 03 94392411 or email

We’re here to help.


Private Health Insurance

Patients with private dental insurance are able to claim their treatment only paying the ‘gap’ using the health industry claims and payments service (HICAPS). Simply bring your insurance card with you to each visit and we can do the rest.

You can check if your private health insurer is part of the HICAPS system at their website here.

Changing or Cancelling appointments

When making your appointment please be aware we require 24 to 48 hours notice to change or cancel your appointment. Short notice changes or cancellations could incur a fee.


Know your rights

Download a copy of the Australian Charter of Healthcare Rights.



High-quality dental treatments that are both gentle and comfortable,

book your appointment today!

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